RSMSL Recruits Call Centre Operator

The Road Safety Management Services Ltd. (RSMSL), has jobs in Ghana to employ Call Centre Operator. A Ghanaian-owned private firm established to manage the spate of road accidents in Ghana. We are a leading provider of road safety management services and a Ghanaian-owned private firm established to manage the spate of road accidents in Ghana.

JOB SUMMARY

Company:

Road Safety Mgt Services

Industry:

Transportation

Category:

Customer Service

Location:

Accra

Job Status:

Full-time

Salary:

GH¢ 

Education:

First Degree

Experience:

1 years

Job Expires:

11 Apr, 2013

Job Description

  1. Answer calls professionally 
  2. Respond to customer inquiries 
  3. Research required information using available resources 
  4. Handle and resolve customer complaints 
  5. Provide customers with product and service information 
  6. Enter customer information 
  7. Process request and applications 
  8. Identify and escalate priority issues 
  9. Route calls to appropriate quarters 
  10. Follow up customer calls where necessary 
  11. Complete call logs 
  12. Produce call reports 

Required Skills or Experience

  1. Proficient in relevant computer applications 
  2. Knowledge of customer service principles and practices 
  3. Knowledge of call centre telephony and technology 
  4. Six months or more experience in a call centre environment 
  5. Customer service experience 
  6. Good data entry/keyboard skills 
  7. Knowledge of administration and clerical processes 
  8. Must possess a 1st degree certificate from a recognized university 
  9. Proficient in English language. 
  10. Ability to speak at least two (2) major local languages will be an advantage 
  11. Knowledge in French is an added advantage 
  12. Must be between the ages of 18 - 30. 

How To Apply

Interested applicants should submit applications and CVs to the office of RSMSL at Adabraka in the same building as the Adabraka Clinic in Accra. Candidates may also submit their applications to the Regional Coordinator of RSMSL at the regional office of Zoomlion Ghana Limited in their respective region of application.

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Louis Dreyfus Group Hires Sales Agronomist

Louis Dreyfus Group has vacancies in Ghana to hire Sales Agronomist. We are a global conglomerate company that is involved in agriculture, oil, energy and commodities (global processing, trading and merchandising).

JOB SUMMARY

Company:

Louis Dreyfus Commodities

Industry:

Agriculture

Category:

Agriculture

Location:

Kumasi - Techiman

Job Status:

Contract (permanent)

Salary:

Attractive

Education:

BSc

Experience:

5 years

Job Expires:

01 Apr, 2013

Contact:

The Managing Director

Job Description

LDC Ghana, a leader in the Fertilizer and Pesticide business, is looking for a sales Agronomist.

Responsibilities include:

  • Management of clients
  • Maintain excellent client relationship by providing support, information, and guidance
  • Prospect new clients, evaluate their potential and assess their financial risk
  • Launch and Promote new products
  • Prepare reports regularly by collecting, analyzing and summarizing information

Profile:

  • Degree in Agronomy
  • Excellent working knowledge of MS Word, Excel and Power Point Applications
  • Experience in sales of agro inputs will be an advantage
  • Ability to travel extensively
  • Must have valid driving license

Required Skills or Experience

  • 5 years as sales Agronomist in a similar company range

How To Apply

Interested applicants should please send CV only to:

ghana-info@ldcom.com

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CCLEAr ABI Seeks Agribusiness Incubator Manager

Creating Competitive Livestock Entrepreneurs in Agribusiness, Agribusiness Incubator (CCLEAr ABI) has agricultural jobs in Ghana to recruit Agribusiness Incubator Manager. We are a public-private agribusiness incubator jointly established by Council for Scientific and Industrial Research-Animal Research Institute (CSIR-ARI) (as the lead institution), University of Ghana, Ministry of Food and Agriculture, Heifer International Ghana and Humbeg Farms.

JOB SUMMARY

Company:

CCLEArABI

Industry:

Agriculture

Category:

Agriculture

Location:

Accra

Job Status:

Full-time

Salary:

GH¢ 

Education:

Master's

Experience:

5 years

Job Expires:

12 Apr, 2013

Job Description

CCLEAr ABI is seeking the assistance to recruit a mortivated individual to fill the following position soonest. 


Job Title: Agribusiness Incubator Manager -1 position


Position scope and purpose

The Incubator Manager is responsible for supporting the companies in the programme (incubatees), including the pre-incubatees, in structuring and developing their business strategies and facilitating access to markets. 
 

CCLEAr ABI serves livestock agribusiness entrepreneurs through global institutional partnerships via the UniBRAIN Facility.  CCLEAr ABI is positioned to be a leading centre for the development, innovation and commercialization of livestock technologies within a public-private partnership environment. CCLEAr ABI's mission is to champion a market-first, and a science-based development approach to livestock production in a private-public partnership environment, whilst influencing the teaching and learning of agribusiness in our universities with the view to developing graduates who become job creators rather than job seekers. Its vision is to be a leading internationally recognized agribusiness incubator in Africa for the creation of competitive livestock enterprises.  In accomplishing the above, CCLEAr ABI has an immediate opening and is seeking the services of a qualified and a highly mortivated individual to fill the position of an Agribusiness Incubator Manager.

 

Duties and responsibilities 

  • The Manager shall be responsible to the Board of Directors through the Chief     Executive Officer.
  • The Manager shall work together with the Technical and R&D Committee and shall be responsible for the following units of the incubator:
    • Diagnosis of incubatee companies to identify strengths and weaknesses at different levels: personal, business model, products and services, marketing, management, etc.
    • Diagnosis of external market conditions including opportunities and threats; market research; competitor analysis; development of business processes and sales policies; tracking of sales activities etc. 
    • Assistance with the development of detailed business growth plans and ongoing performance evaluation of incubatee companies and pre-incubatees. 
    • Assistance with the negotiation of contracts and market access on behalf of incubatee companies and pre-incubatees. 
    • Monitoring of financial performance of incubatee companies. 
    • Relationship and network building with key private sector and government stakeholders to source business opportunities for incubatee companies and pre-incubatees. 
    • Developing appropriate activities and events to attract private sector engagement and sponsorship for the incubator and its start-up companies. 
    • Assisting the Chief Executive Officer in developing and implementing programmes to attract entrepreneurs to join CCLEAr ABI's initiative.

Self-Improvement 

  • Keep pace with market trends and developments in technology management, marketing, and business management to provide cutting edge support to incubatee companies. 

Number of market linkages established

  • Significant revenue generation through consultancy and  livestock business initiatives
  • Two senior management personnel mentored to take over from volunteer. 


Other

  • Perform other related duties when required and/or at the request of the Chief Executive Officer. 

 

Required Skills or Experience

Academic Qualifications

  • The Manager must have a good academic degree preferably a Masters in Business Administration, Masters in Agri-business/Agricultural Economics or other related fields 
  • A person with a good first degree in Agriculture and other relevant training as well as working experience could be considered.  

Knowledge, Skills, and Experience 

  • The manger must have experience in Agribusiness Incubation Program management preferably in a Third World setting; 
  • The manager should have a clear vision of the totality of the operations of the incubator and the incubated companies; 
  • At least five years of experience in a middle management position where business development activities were undertaken and there was evidence of impact (e.g. increase in sales; company market position etc.). 
  • Entrepreneurial experience (starting and managing a small business) will be an added advantage. 
  • Must be familiar with employment legislation, cultural dynamics in the workplace, and human resource matters within the agribusiness innovation incubation sector. 
  • Experience in advising growth oriented SMEs with accompanying evidence of impact. 
  • Evidence of networking and relationship building ability. 
  • Should have experience in product development processes and business development strategies. 
  • Computer and financial literacy - Advanced computer skills are a prerequisite. The manager must be able to use spreadsheets, word processors and project-management tools. 
  • Key Attributes include
  • Entrepreneurial approach and attitude; 
  • Innovative and creative thinker; 
  • High level of integrity for maintenance of a corruption free office environment; strong results orientation; motivated by excellence; 
  • Strong interpersonal skills; 
  • Strong organizational skills and ability to prioritize; able to multi-task and  meet tight deadlines; 
  • Demonstrate initiative, yet be able to follow instructions and procedures – open to learning; 
  • A good command of written and spoken English; 
  • Ability to work in a team environment.
  • Deliverables:
  • Systems for enhancing livestock and poultry value chain agribusiness initiatives developed.
  • Number of agribusiness ventures anchored 
  • Number of entrepreneurs training on farm & livestock business
  • Number of internships and hand-holding services for student start-ups in livestock production,  processing and marketing established

 

How To Apply

 Interested applicants should send CVs to: The Chief Executive Officer



CCLEAr ABI

CSIR-Animal Research Institute

P. O. Box AH 20

Achimota

or


Email: nhyirapapa@yahoo.com; nhyirapapa@gmail.com 

or    

naakoowa@icloud.com

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